Frequently Asked Questions

Everything you need to know about shopping with Toys-India.

What is the typical delivery timeline for orders within India?

We offer nationwide shipping across India. Standard delivery usually takes 3-5 business days for metro cities and 5-7 business days for other regions.

Do you offer a return or exchange policy for fashion items?

Yes, we have a 7-day easy return and exchange policy. Items must be unworn, unwashed, and have all original tags attached to be eligible for a refund or replacement.

How can I ensure I am ordering the correct size?

Each product page features a detailed size guide. We recommend measuring yourself and comparing it against our brand-specific charts to ensure the perfect fit.

What payment methods do you accept?

We accept all major credit and debit cards, UPI, Net Banking, and popular mobile wallets. Cash on Delivery (COD) is also available for most pin codes.

How do I track the status of my shipment?

Once your order is dispatched, you will receive an email and SMS containing a tracking link and AWB number to monitor your package in real-time.

Are the colors of the products accurate on the website?

We strive to display product colors as accurately as possible. However, due to different monitor settings and lighting conditions, slight variations may occur.